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Frequently Asked Questions
DO YOU OFFER FREE SHIPPING?
Free shipping is available on orders over $99.
Our Flat Rate Standard Ground Shipping is $7.99 for all other orders.
Processing time: no matter what shipping method you choose, your order will automatically be shipped within 1-4 business days.
*Some items require additional processing time, this will be noted in item's Full Description.
DOMESTIC TRANSIT TIME
We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday - Friday as business days).
Standard Flat Rate Shipping, on average, takes 5-7 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Shipping Expedited Service, on average, takes 3-5 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Please note:
- We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
- Any unclaimed or refused packages that are retuned back to us by USPS will be subjected to 15% restocking fee and shipping charges are nonrefundable.
- Any packages that are returned back to us due to customers entering their wrong shipping address will be subjected to 15% restocking fee and shipping charges are non-refundable.
- We are not responsible for lost or stolen packages. Once a package has been delivered to the address provided by the customer, it is the customer's responsibility to ensure the package is retrieved in a timely manner. If a package is marked as delivered but the customer has not received it, they should contact the shipping carrier to file a claim. We are not able to replace or refund orders that have been marked as delivered
DOMESTIC TRACKING
When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email:
Track USPS shipments at www.usps.com
HOW CAN I FIND SIZE INFORMATION?
WHAT IS YOUR RETURN POLICY?
FAQs on Sophia's Style Return Policy
Our full return policy can be found using this link: https://sophiasstyle.com/pages/returns
Q: What is your approach to handling returns?
A: At Sophia's Style, customer satisfaction is our priority. We strive to handle each return fairly and reasonably, aiming to make our customers happy.
Q: What is the timeline for initiating and completing a return?
A: You must initiate a return within 7 days of delivery and return the items within 7 days of getting return approval.
Q: Are there any items that cannot be returned?
A: Yes, face masks, items marked FINAL SALE, hair accessories, women's clothing, undergarments, swimsuits, and accessories are not eligible for return.
Q: What about special occasion items?
A: Special occasion items such as First Communion, Flower Girl dresses, etc., have a 15% restocking fee. Alternatively, they can be exchanged for store credit minus shipping costs, provided all return conditions are met.
Q: What conditions must be met for a full refund?
A: Items should be unworn, unwashed, with tags attached. Shoes must be in their original box, which should not be damaged or modified.
Q: How does the refund process work for international orders?
A: Unfortunately, we do not accept returns from Canada due to high shipping costs. Duties and taxes incurred are the customer's responsibility.
Q: When can I expect my refund?
A: Refunds are typically processed within 5-7 business days of receiving the return.
HOW DO I CONTACT CUSTOMER SERVICE?
Casual Summer Style
Embrace Simplicity and Style with Our Casual Summer Style Collection
Dive into summer with our handpicked collection of casual summer styles and dresses at Sophia's Style. Whether you're looking to refresh your wardrobe with light, breezy fabrics or seeking the perfect blend of comfort and chic, our selection has just what you need.
Discover Your Summer Wardrobe Essentials:
- Airy Dresses: Float through summer with sundresses and casual dresses designed for ease and elegance.
- Versatile Tops: Mix and match with our range of stylish tops, perfect for any casual occasion.
- Essential Bottoms: From skirts to shorts, find your go-to pieces for endless summer outfits.
Designed with every woman in mind, our collection combines effortless fashion with practical comfort. Explore our range and find everything from relaxed fits to flattering cuts that keep you cool and stylish in the summer heat. And assorted colors from classic white to bold and bright floral dresses
Why Shop with Us?
- Quality and Comfort: Experience fashion that doesn't compromise on comfort with our carefully selected materials.
- Style for Every Occasion: From backyard barbecues to a day at the park, dress in styles that cater to every aspect of your summer.
Refresh your seasonal style with SophiasStyle.com’s Casual Summer Style Collection – where fashion meets function.
Let customers speak for us
Just what I ordered thanks
Our little one looks like a beautiful princess! She floats through the air while wearing this. Amazing fit and the lacing helps to fit the dress to your own size but allows for room if you have a tummy. Highly recommend! Amazing dress and the price does not break the bank!
Raccoons are my favorite animal after our dog, so seems like the best gift for my Great Granddaughter
Hi.. I would like the black on 20.5 will it be available by May
Absolutely beautiful and fit perfectly! Easter dress and she is so excited about wearing.
This product was completely gorgeous. My daughter looks so good in it and it fit perfectly. Thank you so much and thank you so much for helping me with the shipping problem that I was going through you answer promptly and you return my call immediately thank you thank you thank you.
We ordered the Girls Red Glitter Metallic Junior Bridesmaid Dress in size 8 for my daughter to wear for the upcoming Daddy/Daughter dance at her school. The dress is a beautiful shade of red and the fabric itself is sparkly all over, but not the itchy kind! The jeweled waist tie is a lovely touch, adding a little bit of extra elegance to the dress! The shipping is always quick with Sophia's Style, and the quality is unbeatable!! Always pleased with our purchases!!
It’s beautiful and cannot wait for my daughter to use it!
The 14/16 fit my daughter perfectly.
She looks like a princess.
The dress fit my daughter perfect. The color is bright, the skirt is full. She received sooooo many compliments. I will be purchasing more from this site. Shipping did take a little longer but it was worth the wait. Dress does not look cheap at all.
My daughter tried on the TipTop 3D Floral Bodice Glitter Tulle Detachable Cape Special Occasion Dress at an upscale wedding dress shop and loved it! I was not a fan of the price tag and we went searching for something at a more reasonable price. After searching and not finding anything we liked, I scoured the internet to find the dress she had fallen in love with. I found it here at Sophia's Style for MUCH less than the dress shop was asking. I measured my daughter, ordered the size we needed, and in less than a week her dream dress was on our doorstep!! Now she is all set to be the flower girl for her Aunts upcoming wedding in June. We are so pleased with the whole experience of shopping with Sophia's Style! The ease of navigating the website, the prices, the quality of product, and the shipping!!
Dress seems well made out of a soft cloth. Fit was perfect for size ordered. Order was received within a week of being placed. Very satisfied!
Everything is a perfect 👌
Muy buena calidad en la tela
