

Let customers speak for us
Frequently Asked Questions
DO YOU OFFER FREE SHIPPING?
Free shipping is available on orders over $99.
Our Flat Rate Standard Ground Shipping is $8.99 for all other orders.
Processing time: no matter what shipping method you choose, your order will automatically be shipped within 1-4 business days.
*Some items require additional processing time, this will be noted in item's Full Description.
DOMESTIC TRANSIT TIME
We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday - Friday as business days).
Standard Flat Rate Shipping, on average, takes 5-7 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Shipping Expedited Service, on average, takes 3-5 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Please note:
- We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
- Any unclaimed or refused packages that are retuned back to us by USPS will be subjected to 15% restocking fee and shipping charges are nonrefundable.
- Any packages that are returned back to us due to customers entering their wrong shipping address will be subjected to 15% restocking fee and shipping charges are non-refundable.
- We are not responsible for lost or stolen packages. Once a package has been delivered to the address provided by the customer, it is the customer's responsibility to ensure the package is retrieved in a timely manner. If a package is marked as delivered but the customer has not received it, they should contact the shipping carrier to file a claim. We are not able to replace or refund orders that have been marked as delivered
DOMESTIC TRACKING
When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email:
Track USPS shipments at www.usps.com
PACKAGE PROTECTION
Sophia’s Style offers optional shipping protection to cover eligible retail purchases against loss or damage that occurs during transit. By opting in to this protection, you agree to the following terms and conditions.
To make a claim for a missing or damaged package use our contact us page.
Shipping protection is a customer service benefit, not an insurance policy. Sophia’s Style is not a licensed insurer. This protection is offered at our discretion and does not replace coverage offered by carriers or third-party insurers.
1. Coverage Limits
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The maximum reimbursement is the purchase price paid for the item (excluding tax and shipping).
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Reimbursement may be issued as a refund, store credit, or product replacement, at Sophia’s Style’s sole discretion.
2. Covered Events
This protection covers:
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Loss of the shipment during transit
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Damage to the item or packaging that affects the usability or integrity of the product
3. Exclusions
Shipping protection does not cover:
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Packages marked as “Delivered” without valid evidence of theft or carrier error
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Shipments with incomplete or incorrect address details provided by the customer
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Cosmetic damage (e.g., minor dents, creases) that does not affect use
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Items lost or damaged due to:
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Natural disasters
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Customs seizures
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War or civil unrest
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Carrier delays
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Gift cards or perishable items
4. Customer Responsibilities
To be eligible for reimbursement:
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You must report loss or damage:
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Within 30 days of the shipping label creation date
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Within 48 hours of carrier delivery scan (if marked “Delivered” but not received)
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You must provide the following via our contact us page:
- Proof of purchase (e.g., order confirmation)
- A written statement describing the issue
- For damage claims: clear photos of the product and packaging
5. Claims Processing
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Sophia’s Style may contact the carrier and/or request further information before issuing reimbursement.
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We reserve the right to deny claims due to insufficient documentation or suspected fraud.
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Claims marked as "Delivered" must include evidence of misdelivery, theft, or carrier error, such as a police report, video footage, or carrier acknowledgment.
6. No Double Recovery
By submitting a claim, you agree not to file a duplicate claim for the same issue with the shipping carrier or any other insurance provider.
7. Final & Non-Negotiable
All decisions made by Sophia’s Style regarding claims are final. Compensation is limited to one-time reimbursement per incident.
8. Policy Updates
Sophia’s Style may revise these terms at any time. The version in effect at the time of your order applies to any related claims.
For questions or to initiate a claim, please contact us within the required time window.
HOW CAN I FIND SIZE INFORMATION?
WHAT IS YOUR RETURN POLICY?
FAQs on Sophia's Style Return Policy
Our full return policy can be found using this link: https://sophiasstyle.com/pages/returns
Q: What is your approach to handling returns?
A: At Sophia's Style, customer satisfaction is our priority. We strive to handle each return fairly and reasonably, aiming to make our customers happy.
Q: What is the timeline for initiating and completing a return?
A: You must initiate a return within 7 days of delivery and return the items within 7 days of getting return approval.
Q: Are there any items that cannot be returned?
A: Yes, face masks, items marked FINAL SALE, hair accessories, women's clothing, undergarments, swimsuits, and accessories are not eligible for return.
Q: What about special occasion items?
A: Special occasion items such as First Communion, Flower Girl dresses, etc., have a 15% restocking fee. Alternatively, they can be exchanged for store credit minus shipping costs, provided all return conditions are met.
Q: What conditions must be met for a full refund?
A: Items should be unworn, unwashed, with tags attached. Shoes must be in their original box, which should not be damaged or modified.
Q: How does the refund process work for international orders?
A: Unfortunately, we do not accept returns from Canada due to high shipping costs. Duties and taxes incurred are the customer's responsibility.
Q: When can I expect my refund?
A: Refunds are typically processed within 5-7 business days of receiving the return.
HOW DO I CONTACT CUSTOMER SERVICE?
Cute Girls Dresses and Outfits
The Ultimate Guide to Girls' Dresses at Sophia's Style
Welcome to Sophia's Style, your one-stop destination for all things girls' fashion. Whether you're looking for the perfect dress for a special occasion or everyday wear, we've got you covered with our beautiful collections of high-quality, stylish girls' clothing.
Explore Our Girls' Dress Collections
Discover a wide range of dresses that cater to every occasion and style. From casual cute dresses to elegant formal wear, we have something for every little fashionista:
- Valentine's Dresses and Outfits - View our adorable collections of Valentine's dresses and cute Valentine's outfits
- Girls Christmas Outfit Collection — Find the perfect girls' Christmas outfit, including festive dresses and accessories for the holiday season.
- Casual Girls Dress Collection — Browse our collection of casual dresses for girls that are ideal for everyday outings, comfortable yet stylish.
- Baby Clothes Collection — Explore our adorable range of baby clothes, featuring cozy and cute outfits perfect for newborns and infants.
- Girls Dance Clothes Collection — Shop our collection of girls' dance clothes, designed to offer comfort and flexibility for every move she makes.
- Girls Tops Collection — Check out our versatile girls' tops that pair perfectly with skirts, shorts, or pants for a complete look.
- Girls Skirts Collection — Discover our delightful skirts that add a fun and playful touch to any outfit.
- Girls Holiday Outfits Collection — Make every holiday celebration special with our curated collection of holiday outfits for girls.
- Kids Pajamas Collection — Browse our soft and cozy kids' pajamas, perfect for a good night's sleep or lounging at home.
- Mommy & Me Collection — Explore matching outfits in our Mommy & Me collection, designed to create memorable moments.
- Pageant Dress Collection — Shine on stage with our exquisite pageant dresses, crafted to add elegance and charm.
- Quinceanera Dress Collection — Celebrate her special quinceañera with our beautiful collection of quinceañera dresses.
- Girls Party Dress Collection — Find the perfect girls' party dress that will make her the center of attention at any event.
- Sequin Dress Collection — Add sparkle to her wardrobe with our sequin dresses, ideal for adding glamour to any occasion.
- Baby Girl Dress Collection — Browse our charming baby girl dresses, perfect for family gatherings, photoshoots, and other special moments.
- Tea Party Dress Collection — Step into an enchanting world with our tea party dresses, perfect for playdates and themed events.
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Girls Easter Dress Collection — Celebrate Easter with our collection of dresses, designed to bring joy and elegance to the festivities.
Special Occasion and Seasonal Favorites
For specific events, explore our collections that bring a touch of magic and sophistication:
- Holiday Dresses — Celebrate every festive season with dresses that sparkle and shine.
- Easter Dresses - Hop into our adorable Easter collections for babies and girls.
- Birthday Dresses — Let her be the star of her birthday with our fun and fabulous selection of birthday dresses.
- Summer Dresses - Find comfortable, flowy dresses for girls with our casual sundress and short sleeve styles.
Find More Inspiration
Looking for more ideas on how to style these adorable dresses? Check out our style guides for Communion and Flower Girls:
- Tips for Choosing the Perfect Flower Girl Dress — Our expert advice on selecting the best flower girl dress for the big day.
- Styling Ideas for First Communion Dresses — Get inspired with creative styling tips to make her communion day extra special.
At Sophia's Style, we pride ourselves on providing high-quality, stylish clothing that brings out the best in every girl.
Want More Style?
Explore our Women's Dress styles and Christmas Dress collections today and discover the perfect dress for your little one.