Customer Service - FAQs
Contact Us Email: help@sophiasstyle.com
Customer Service Hours: Monday - Friday: 8:00am to 4:00pm CST
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A. Chest Width: child's arms down, slip tape under arms and across chest and shoulder blades holding tape firm and level.
B. Waist Measure: measure around the natural waistline.
C. Hem Length: To see where the hem will fall on your child, measure down from the middle top of shoulder or waist line (as specified within the description).
D. Hips/Seat: With child standing, measure around fullest point of the seat.
E. Inseam: Measure pants that fit child well. Lay them flat with the front and back creased smooth. Measure along the inseam from crotch to bottom of leg hem. F. Torso Start by the neck at highest point of the shoulder, then measure down over chest through the crotch and continue up the back to the starting point.
The garment measurement in the description should be about 1 inch larger than the actual measurement of your child.
Please use the following general girls size charts to help determine sizing, however, keep in mind that due to variations between children, brands and styles, we cannot guarantee fit. We have found that height is a better indicator of size than weight.
If in doubt you may wish to order up a size, as children will always grow!
The below size charts are intended for reference only. Sizes can vary between brands. Sophia's Style cannot suggest or guarantee sizing for ANY item
| Height | Weight | |
| Preemie | 10-18 in | 0-5 lbs |
| 0 - 3 Months | 19-23 in | 4-11 lbs |
| 3 - 6 Months | 24-26 in | 12-15 lbs |
| 6 - 9 Months | 27-28 in | 16-18 lbs |
Shop Newborn Baby Clothes by Size:
| Height | Weight | |
| 12 Months | 29-30 in | 19-20 lbs |
| 18 Months | 31-32 in | 21-23 lbs |
| 24 Months | 33-35 in | 24-28 lbs |
Shop Infant Baby Clothes by Size:
| Height | Weight | |
| 2T | 33-35.5 in | 24-28 lbs |
| 3T | 36-38.5 in | 28.5-32 lbs |
| 4T | 39-41 in | 33-36 lbs |
Shop Toddler Clothes by Size:
| Height | Weight | |
| 4 (Small) | 42-44 in | 37-41 lbs |
| 5 (Medium) | 45-47 in | 42-46 lbs |
| 6 (Large) | 48-49 in | 47-53 lbs |
| 6x/7 (x-Large) | 50-51 in | 54-58 lbs |
Shop Kids Clothes by Size:
| Height | Waist | Bust | Hips | |
| 7 Small | 51-52 in | 23 in | 26.5 in | 31.5 in |
| 8 Small | 53-54 in | 23.5 in | 27.5 in | 29 in |
| 10 Medium | 55-57 in | 24.5 in | 29 in | 30.5 in |
| 12 Large | 58-59 in | 25.5 in | 30.5 in | 32.5 in |
| 14 Large | 60-62 in | 26.5 in | 32 in | 34.5 in |
| 16 x-Large | 63-64 in | 27.5 in | 33.5 in | 36.5 in |
Shop Big Girls Clothes by Size:
| Height | Waist | Bust | Hips | |
| 8.5 | 53-54 in | 24.5 in | 29 in | 30.5 in |
| 10.5 | 55-57 in | 27 in | 30 in | 31.5 in |
| 12.5 | 57-60 in | 28 in | 31 in | 33 in |
| 14.5 | 60-62 in | 30 in | 33.5 in | 36.5 in |
| 16.5 | 63-64 in | 31 in | 35.5 in | 38.5 in |
| 18.5 | 64-65 in | 32 in | 37 in | 41 in |
| 20.5 | 65-66 in | 34 in | 39 in | 43 in |
Shop Plus-Size Girls Clothes by Size:
| Height | Waist | Bust | Hips | |
| 8 Small | 50-53 in | 23.5 in | 27 in | 27.5 in |
| 10 Medium | 54-57 in | 25 in | 28.5 in | 29.5 in |
| 12 Medium | 58-60 in | 26 in | 30 in | 31.5 in |
| 14 Large | 61-63 in | 27 in | 32 in | 33.5 in |
| 16 Large | 64-65 in | 28 in | 33.5 in | 35.5 in |
| 18 x Large | 65-66 in | 29 in | 35 in | 37.5 in |
| 20 x Large | 67-68 in | 30 in | 37 in | 39.5 in |
Shop Big Boys Clothes by Size:
Customer Satisfaction First: We prioritize making you happy and stand behind our products and services. We believe in fair and reasonable treatment for both our customers and us.
Here is our current return policy effective January 15, 2024:
Return Timeline:
How to Return:
Shipping Costs:
Return Conditions:
Non-Returnable Items:
Special Occasion Items: Including First Communion, Flower Girl, Christmas, Easter, Wedding, Pageant, Baptism, Baptismal, Christening, Quinceañera and boys suits are considered to be Special Occasion Items are subject to a 15% restocking fee or may be exchanged for a store credit equal to the original purchase price minus $10 in shipping & processing costs if all Return Conditions are met.
Refund Process: Expect refunds within 5-7 business days after we receive your return.
Contact Us: For any questions or if unsure about your return's eligibility, please contact our customer service.
Any items returned to us that do not meet these criteria MAY be eligible for a partial refund or store credit only. If you are unsure as to whether or not your return is eligible for a refund or have any other questions or concerns, please do not hesitate to contact our customer service department.
Revised: January 13, 2024 and effective January 15, 2024.