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Frequently Asked Questions
DO YOU OFFER FREE SHIPPING?
Free shipping is available on orders over $99.
Our Flat Rate Standard Ground Shipping is $5.99 for all other orders.
Processing time: no matter what shipping method you choose, your order will automatically be shipped within 1-4 business days.
*Some items require additional processing time, this will be noted in item's Full Description.
DOMESTIC TRANSIT TIME
We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday - Friday as business days).
Standard Flat Rate Shipping, on average, takes 5-7 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Shipping Expedited Service, on average, takes 3-5 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Please note:
- We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
- Any unclaimed or refused packages that are retuned back to us by USPS will be subjected to 15% restocking fee and shipping charges are nonrefundable.
- Any packages that are returned back to us due to customers entering their wrong shipping address will be subjected to 15% restocking fee and shipping charges are non-refundable.
- We are not responsible for lost or stolen packages. Once a package has been delivered to the address provided by the customer, it is the customer's responsibility to ensure the package is retrieved in a timely manner. If a package is marked as delivered but the customer has not received it, they should contact the shipping carrier to file a claim. We are not able to replace or refund orders that have been marked as delivered
DOMESTIC TRACKING
When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email:
Track USPS shipments at www.usps.com
HOW CAN I FIND SIZE INFORMATION?
WHAT IS YOUR RETURN POLICY?
FAQs on Sophia's Style Return Policy
Our full return policy can be found using this link: https://sophiasstyle.com/pages/returns
Q: What is your approach to handling returns?
A: At Sophia's Style, customer satisfaction is our priority. We strive to handle each return fairly and reasonably, aiming to make our customers happy.
Q: What is the timeline for initiating and completing a return?
A: You must initiate a return within 7 days of delivery and return the items within 7 days of getting return approval.
Q: Are there any items that cannot be returned?
A: Yes, face masks, items marked FINAL SALE, hair accessories, women's clothing, undergarments, swimsuits, and accessories are not eligible for return.
Q: What about special occasion items?
A: Special occasion items such as First Communion, Flower Girl dresses, etc., have a 15% restocking fee. Alternatively, they can be exchanged for store credit minus shipping costs, provided all return conditions are met.
Q: What conditions must be met for a full refund?
A: Items should be unworn, unwashed, with tags attached. Shoes must be in their original box, which should not be damaged or modified.
Q: How does the refund process work for international orders?
A: Unfortunately, we do not accept returns from Canada due to high shipping costs. Duties and taxes incurred are the customer's responsibility.
Q: When can I expect my refund?
A: Refunds are typically processed within 5-7 business days of receiving the return.
HOW DO I CONTACT CUSTOMER SERVICE?
Pretty Pink Princess
At Sophia's Style, we understand the importance of dressing your little ones in style while ensuring comfort and affordability. Whether you're looking for the perfect pink dress for your princess, flower girl dresses, formal wear for special occasions like Communion and Christening, or simply adorable everyday outfits, we have you covered with our extensive collection of infant and toddler clothing.
Discover the Perfect Dress for Every Occasion
Girls' Dresses
Our selection of girls dresses caters to every taste and style preference. From elegant formal dresses to cute and casual everyday wear, you'll find a diverse range of options to suit your child's needs.
Flower Girl Dresses
Make your little one feel like royalty with our exquisite flower girl dresses. With delicate lace detailing and beautiful silhouettes, these dresses are perfect for weddings and other special events.
Communion Dresses
Celebrate this sacred milestone with our stunning Communion dresses. From classic white designs to modern interpretations, we have the perfect dress to make her feel like a princess on her special day.
Christening Outfits
Create cherished memories with our adorable Christening outfits. Crafted from the finest materials, these outfits are both stylish and comfortable for your baby's big day.
Bridesmaid & Formal Dresses
Dress to impress in our newest collection of bridesmaid, formal and prom dresses. Stylish and sophisticated, these dresses are sure to help you stand out at your next special occasion.
What Sets Sophia's Style Apart?
- Quality: Our dresses are made with the highest standards of craftsmanship and attention to detail, ensuring both durability and comfort for your little one.
- Affordability: We believe that every child deserves to look their best without breaking the bank. That's why we offer unbeatable prices on all our dresses.
- Customer Satisfaction: We take pride in our excellent customer service and strive to exceed your expectations with every purchase. Don't just take our word for it—read what our satisfied customers have to say!
Let customers speak for us
mnuce and fit good to my daughter.
Beautiful dress; my daughter and I love it, It fit perfectly. Very well made. So glad I made the purchase, it was very hard to find a dress for my daughter in her size and I came across this website and I don’t regret it.
My granddaughter's will be the hit of the wedding. I feel sorry for he bride....Love it!
We ordered 16.5 (plus) and we had it altered a little bit up top- plus professionally pressed. Which totaled $114. People thought we spent thousands. The veil was $9.99 on Amazon
Girls Communion Dress with Floral Applique, Double Bow Waist Sash, and Satin Trim, Sizes 4-18
High quality, beautiful details, perfect color
The dress is beautiful it’s very simple and very good quality. I took my 9 year old measurements and it fit perfect. I ordered a size 16 and it fit the measurements exactly. I also needed it ASAP and I reached out and was told to email the wear house and I recieved the dress in 1 week. Great customer service.
Great quality and PERFECT FIT. Thank you!!
True to size. Great quality fabric. Elegant look.
The toddler dress was beautiful and the length is perfect
Girls White Satin Silver Corded Trim Waist Plus Size Communion Dress 10.5-20.5
This dress is beautiful! It's simple yet elegant. My granddaughter loves how the dress moves with her as she spins around. She loved how she feels in it ("it's not itchy"). She's going to be a beautiful flower girl! And the price was great too! I'm a very happy customer.
My granddaughter loves the dress and we think she looks beautiful in it. Thank you so much. The only thing is you need to pack better as the bag was half open when I received it.
My trans granddaughter wore this for Easter services yesterday and looked so pretty in it. Everyone including the minister was complimenting her on how pretty she looked. This dress goes great with white tights and a white cardigan if there is a chill in the air
This arrived timely and fit perfectly for my 10 year old who wears majority youth plus items!
