What are you looking for?
Frequently Asked Questions
DO YOU OFFER FREE SHIPPING?
Free shipping is available on orders over $99.
Our Flat Rate Standard Ground Shipping is $8.99 for all other orders.
Processing time: no matter what shipping method you choose, your order will automatically be shipped within 1-4 business days.
*Some items require additional processing time, this will be noted in item's Full Description.
DOMESTIC TRANSIT TIME
We ship Monday- Friday. We do not ship Saturdays, Sundays or Federal Holidays. (We define Monday - Friday as business days).
Standard Flat Rate Shipping, on average, takes 5-7 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Shipping Expedited Service, on average, takes 3-5 business days for delivery. USPS states to allow up to 15 days for delivery in some instances.
Please note:
- We are not responsible for delivery delays due to severe weather, natural disasters or strikes, and some of our carriers may experience delays during the holiday season.
- Any unclaimed or refused packages that are retuned back to us by USPS will be subjected to 15% restocking fee and shipping charges are nonrefundable.
- Any packages that are returned back to us due to customers entering their wrong shipping address will be subjected to 15% restocking fee and shipping charges are non-refundable.
- We are not responsible for lost or stolen packages. Once a package has been delivered to the address provided by the customer, it is the customer's responsibility to ensure the package is retrieved in a timely manner. If a package is marked as delivered but the customer has not received it, they should contact the shipping carrier to file a claim. We are not able to replace or refund orders that have been marked as delivered
DOMESTIC TRACKING
When your package ships from our warehouse, you will be notified with a tracking number in our shipping confirmation email. You can track the status of your package at the link below which correspond with the shipping method listed in your email:
Track USPS shipments at www.usps.com
PACKAGE PROTECTION
Sophia’s Style offers optional shipping protection to cover eligible retail purchases against loss or damage that occurs during transit. By opting in to this protection, you agree to the following terms and conditions.
To make a claim for a missing or damaged package use our contact us page.
Shipping protection is a customer service benefit, not an insurance policy. Sophia’s Style is not a licensed insurer. This protection is offered at our discretion and does not replace coverage offered by carriers or third-party insurers.
1. Coverage Limits
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The maximum reimbursement is the purchase price paid for the item (excluding tax and shipping).
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Reimbursement may be issued as a refund, store credit, or product replacement, at Sophia’s Style’s sole discretion.
2. Covered Events
This protection covers:
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Loss of the shipment during transit
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Damage to the item or packaging that affects the usability or integrity of the product
3. Exclusions
Shipping protection does not cover:
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Packages marked as “Delivered” without valid evidence of theft or carrier error
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Shipments with incomplete or incorrect address details provided by the customer
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Cosmetic damage (e.g., minor dents, creases) that does not affect use
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Items lost or damaged due to:
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Natural disasters
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Customs seizures
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War or civil unrest
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Carrier delays
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Gift cards or perishable items
4. Customer Responsibilities
To be eligible for reimbursement:
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You must report loss or damage:
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Within 30 days of the shipping label creation date
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Within 48 hours of carrier delivery scan (if marked “Delivered” but not received)
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You must provide the following via our contact us page:
- Proof of purchase (e.g., order confirmation)
- A written statement describing the issue
- For damage claims: clear photos of the product and packaging
5. Claims Processing
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Sophia’s Style may contact the carrier and/or request further information before issuing reimbursement.
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We reserve the right to deny claims due to insufficient documentation or suspected fraud.
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Claims marked as "Delivered" must include evidence of misdelivery, theft, or carrier error, such as a police report, video footage, or carrier acknowledgment.
6. No Double Recovery
By submitting a claim, you agree not to file a duplicate claim for the same issue with the shipping carrier or any other insurance provider.
7. Final & Non-Negotiable
All decisions made by Sophia’s Style regarding claims are final. Compensation is limited to one-time reimbursement per incident.
8. Policy Updates
Sophia’s Style may revise these terms at any time. The version in effect at the time of your order applies to any related claims.
For questions or to initiate a claim, please contact us within the required time window.
HOW CAN I FIND SIZE INFORMATION?
WHAT IS YOUR RETURN POLICY?
FAQs on Sophia's Style Return Policy
Our full return policy can be found using this link: https://sophiasstyle.com/pages/returns
Q: What is your approach to handling returns?
A: At Sophia's Style, customer satisfaction is our priority. We strive to handle each return fairly and reasonably, aiming to make our customers happy.
Q: What is the timeline for initiating and completing a return?
A: You must initiate a return within 7 days of delivery and return the items within 7 days of getting return approval.
Q: Are there any items that cannot be returned?
A: Yes, face masks, items marked FINAL SALE, hair accessories, women's clothing, undergarments, swimsuits, and accessories are not eligible for return.
Q: What about special occasion items?
A: Special occasion items such as First Communion, Flower Girl dresses, etc., have a 15% restocking fee. Alternatively, they can be exchanged for store credit minus shipping costs, provided all return conditions are met.
Q: What conditions must be met for a full refund?
A: Items should be unworn, unwashed, with tags attached. Shoes must be in their original box, which should not be damaged or modified.
Q: How does the refund process work for international orders?
A: Unfortunately, we do not accept returns from Canada due to high shipping costs. Duties and taxes incurred are the customer's responsibility.
Q: When can I expect my refund?
A: Refunds are typically processed within 5-7 business days of receiving the return.
HOW DO I CONTACT CUSTOMER SERVICE?
Pretty Pink Princess
At Sophia's Style, we understand the importance of dressing your little ones in style while ensuring comfort and affordability. Whether you're looking for the perfect pink dress for your princess, flower girl dresses, formal wear for special occasions like Communion and Christening, or simply adorable everyday outfits, we have you covered with our extensive collection of infant and toddler clothing.
Discover the Perfect Dress for Every Occasion
Girls' Dresses
Our selection of girls dresses caters to every taste and style preference. From elegant formal dresses to cute and casual everyday wear, you'll find a diverse range of options to suit your child's needs.
Flower Girl Dresses
Make your little one feel like royalty with our exquisite flower girl dresses. With delicate lace detailing and beautiful silhouettes, these dresses are perfect for weddings and other special events.
Communion Dresses
Celebrate this sacred milestone with our stunning Communion dresses. From classic white designs to modern interpretations, we have the perfect dress to make her feel like a princess on her special day.
Christening Outfits
Create cherished memories with our adorable Christening outfits. Crafted from the finest materials, these outfits are both stylish and comfortable for your baby's big day.
Bridesmaid & Formal Dresses
Dress to impress in our newest collection of bridesmaid, formal and prom dresses. Stylish and sophisticated, these dresses are sure to help you stand out at your next special occasion.
What Sets Sophia's Style Apart?
- Quality: Our dresses are made with the highest standards of craftsmanship and attention to detail, ensuring both durability and comfort for your little one.
- Affordability: We believe that every child deserves to look their best without breaking the bank. That's why we offer unbeatable prices on all our dresses.
- Customer Satisfaction: We take pride in our excellent customer service and strive to exceed your expectations with every purchase. Don't just take our word for it—read what our satisfied customers have to say!
Let customers speak for us
Just what we wanted!!
Very Happy!! Delivered on time lil one is plus size 20 dress fitted so perfect.
Beautiful dress! Better looking than in the picture. I'm glad that you have plus sizes that fit perfect my 9 year old plus girl. She is going to look amazing for her First Holy Communion.
The dress fit my granddaughter perfect. Great quality love it. Will definitely purchase from here again.
I purchased this for my daughter for her first holy communion. We had tried multiple dresses previously. She tried this one on and excitedly said that it fit and it didn’t itch! She is now looking more forward to her first communion! It’s looks wonderful on her and is nicely made!
The outfit was spectacular. Thank you
Just what I ordered thanks
Our little one looks like a beautiful princess! She floats through the air while wearing this. Amazing fit and the lacing helps to fit the dress to your own size but allows for room if you have a tummy. Highly recommend! Amazing dress and the price does not break the bank!
Raccoons are my favorite animal after our dog, so seems like the best gift for my Great Granddaughter
Hi.. I would like the black on 20.5 will it be available by May
Absolutely beautiful and fit perfectly! Easter dress and she is so excited about wearing.
This product was completely gorgeous. My daughter looks so good in it and it fit perfectly. Thank you so much and thank you so much for helping me with the shipping problem that I was going through you answer promptly and you return my call immediately thank you thank you thank you.
We ordered the Girls Red Glitter Metallic Junior Bridesmaid Dress in size 8 for my daughter to wear for the upcoming Daddy/Daughter dance at her school. The dress is a beautiful shade of red and the fabric itself is sparkly all over, but not the itchy kind! The jeweled waist tie is a lovely touch, adding a little bit of extra elegance to the dress! The shipping is always quick with Sophia's Style, and the quality is unbeatable!! Always pleased with our purchases!!
